Device Management

Device management is an optional component of our system ensuring that requested services and content are delivered in the most suitable format for the requesting device. The system recognizes the device and its configuration (hardware, firmware, software and settings) and selects the most appropriate version of the content. If the configuration needs to be updated this may be done Over the Air, prior to provisioning the service or delivering the content.


Challenges

Service providers and enterprises delivering content and services are faced with an ever increasing number of complex devices with multiple access channels. Therefore, it is necessary to be able to quickly and easily recognize the device capabilities so that the appropriate services and content can be selected for delivery. The problem increases as services become more complex, utilizing more of the devices capabilities with different devices could result in different user experiences. Furthermore, the user cannot be expected to manually select appropriate content or configure the device.


Features

The section can detect the type and capabilities of requesting devices through Internet and mobile network channels. The system then selects the appropriate content, either internally (from an attached content delivery platform) or from external business partners. If necessary the content may be rendered to make it more appropriate and if required the system may configure the device with the relevant applications or settings.


Device information processing

The system evaluates which service or content is most suitable and selects the most suitable content supported by the requesting device. It is possible to define different delivery methods or even application flows for particular device.

Each content item can be attributed with information via the management section. It is also possible to select protected content or to protect it before delivery.


Rendering

If the available content is not suitable for the capabilities of the requesting device, the content can be modified.


OTA configuration

The system can detect if the device requires different settings or software to be able to support the service/content or if an upgrade would improve the user experience. In short any data and configurations can be pushed to mobile devices using Open Mobile Alliance client provisioning or WAP push technologies.


DRM

The system supports digital rights management (DRM). The DRM capabilities of devices are detected and provide back to the application or content delivery platform.


Device information repository

Flexible and scalable database containing the features and capabilities of hundreds of devices.


Device information maintenance

The database is constructed dynamically and connected to multiple independent sources of data in real-time. In addition, it is updated regularly with new devices and from feature support analysis.

 

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